Last Updated: 2025-04-06

At OBM AFRICA, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you use our SMS and VAS (Value Added Service) services.

1. Who We Are

OBM AFRICA is a service provider specializing in SMS communication solutions and SAV services. We operate in compliance with applicable data protection regulations.

For any data protection-related inquiries, please contact:

Email: sales@obmafrica.com

Phone: +(237) 677072848

Address: 2205, Avenue du Général de Gaulle Bonapriso, Douala Cameroon

2. What Information We Collect

We may collect the following types of personal information:

· Contact Information: Name, phone number, email address, and business details.

· Usage Data: How you interact with our SMS or SAV services.

· Message Data: Content and metadata of SMS messages sent through our platform.

· Verification Data: Subscriber identity or phone verification information (for VAS).

· Technical Data: IP address, browser type, device information, and log data.

3. How We Use Your Information

We use your data to:

· Provide and manage SMS and SAV services.

· Send notifications, alerts, and communication-related updates.

· Verify identity or authenticate users (SAV service).

· Improve our platform, user experience, and service delivery.

· Comply with legal obligations and regulatory requirements.

· Prevent fraudulent use of our services.

4. Legal Basis for Processing

We process your personal data based on:

· Your consent, where required.

· The necessity to perform a contract with you.

· Our legitimate interest in providing and improving services.

· Our legal obligations under applicable laws.

5. Data Sharing and Disclosure

We do not sell your personal data.

We may share your data with:

· Telecommunication partners and aggregators, to deliver SMS messages.

· Third-party service providers (e.g., cloud hosting, analytics) under strict confidentiality.

· Regulatory bodies, when required by law or legal process.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

Retention periods may vary depending on legal or operational requirements.

7. Security of Your Information

We implement technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure servers.

8. Your Rights

You may have the right to:

· Access the personal data we hold about you.

· Request correction of inaccurate data.

· Request deletion of your data (subject to legal obligations).

· Object to or restrict certain types of processing.

· Withdraw consent (where processing is based on consent).

To exercise any of these rights, contact us at support@obmafrica.com.

9. International Transfers

If we transfer your data outside your country, we will ensure appropriate safeguards are in place to protect it, in line with relevant data protection laws.

10. Cookies and Tracking

We may use cookies and similar tracking technologies on our website or platforms to enhance user experience and collect usage analytics.

You can control cookies through your browser settings.

11. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via our website or email.

Please review the policy periodically to stay informed.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact:

OBM AFRICA

Email: sales@obmafrica.com

Phone: +(237) 677072848

Address: 2205, Avenue du Général de Gaulle Bonapriso, Douala Cameroon